2025 Staff survey

We received some very useful feedback from our 2025 staff survey and are responding to everyone who made suggestions. We also received some lovely comments:

Question: What do you like most about your job?

• I enjoy the meaningful nature of the work. Supporting customers with their daily needs and seeing the impact of good care. I also appreciate the teamwork and the sense of purpose that comes with helping others.
• I like the consistency of supporting my regular customers, as it helps maintain continuity of care and strengthens trust and familiarity. I also appreciate the support provided for my professional development whenever opportunities have arisen which shows that Care Dynamics values staff growth and progression.
• Empowering people to live the lives that brings them joy. Seeing individuals’ positive transformations and building trust with them, makes my job worthwhile. I like the work life balance it gives me.
• Teamwork is key in this office. We all are happy to help each other and pitch in when needed. It is a very busy office and can be stressful, but we work together and always get the job done.
• What I like most about my job is the compassionate value, care and support given to customers and meeting their care plan, it gives me joy and fulfilment.
• I love being a support worker, meeting different people, making small differences in their lives, seeing customers accomplish their desires and wishes.
• My customers! I absolutely love them all. This is still the best job I have ever had in my entire life by a mile and can’t imagine myself doing anything else now. I never get out of bed dreading work anymore, I genuinely belly laugh with my customers almost every single day and I feel incredibly proud when I can help them to achieve their goals.
• I really enjoy helping my customers to live their best life’s they are the most interesting people I have ever met I am so happy every shift is different we have plenty of giggles and fun times.
• I love making positive impact by helping customers regain independence, prompting them to achieve their goals. Their smile while celebrating small wins and loud laugher while living more fulfilling life brings a sense of satisfaction.
• I like being part of a team that genuinely cares and makes a difference. Every day is different, and it’s rewarding to know the work we do has a real impact.
• CDY are very good at responding to any concerns or worries that staff or customers have. I like my customers and the place that I work in.
• Being a voice for the people I support. To enhance the quality of everyday life.
• Flexible hours, respect, learning opportunities, social activities, having fun.
• To see a customer enjoy themselves and achieve goals with a happy outcome.
• Friendly office team, lovely staff and customers, being able to make a positive impact to people’s day, making people smile, supportive management, variety in my job role and relaxed environment.

Question: What do Care Dynamics do well?

• Listen to our problems and give support when needed.
• Match staff with customers.
• Good management, offering training opportunities, providing trained staff to offer high standards of care to the customers.
• The company focuses on good quality care and supports staff when needed. Communication and teamwork are strong.
• Care Dynamics provides good, person-centred care and makes sure customers get consistent and dependable support. The company also creates a positive workplace where staff are encouraged to stay professional and show compassion in everything they do.
• I like the fact that they celebrate staff birthdays, it’s really thoughtful of them.
• Care dynamics look after everyone needs; all staff are very friendly and helpful.
• Put the customer at the heart of everything.
• CDY compliance is great, making sure staff are up to date with their training.
• Care Dynamics always want the best support and care for their customers and offer a good working environment and welfare for their staff.
• Care Dynamics is not just a workplace; it’s a part of whom I am. It aligns with my values of kindness, respect, and support to Humanity.
• They work with our availability and make sure our well-being is prioritised.
• Hands on support, they are excellent with the PWS and staff to fulfil care plans, training accomplishments, monthly best carer award, working around the PWS and staff, always there if you need any advice or extra support.
• Ensuring people achieve their goals to the best of their abilities.
• Care Dynamics is a customer-oriented company and care about staff wellbeing.
• You are all very professional, yet still down to earth, personable and approachable. I can’t emphasize enough how great you have all been.
• Communicate with staff and keep them updated. Provide a friendly, but confidential environment in the office.
• They create a safe environment where I am not afraid to raise my concerns, and they deal with problems very efficiently.
• Communication is good and I feel CDY support and care about their staff.
• CDY sets clear values, ensures open communication and prompt responses to complaints and situations. Recognise and reward commitment and hard work.
• Care Dynamics does a great job of promoting teamwork and making sure staff are trained and confident in their roles. There’s a strong focus on delivering consistent, high-quality care and supporting staff to develop their skills.
• Everyone is very welcome when speaking to or visiting the office. If I have ever had any areas of concerns or require any information, I received support quickly.
• Improving how staff work, for example extra outcome and supported living training.
• CDY care about every individual and always have time for people. Organizing events such as Christmas party, and awards evening which means a lot to people as they feel celebrated and appreciated.
• Care and support by staff and keeping staff informed i.e. Staff Brief.
• Everything!